The Internet of Things (IoT) is not a futuristic technology trend: it’s the first step in becoming a truly digital business and it starts with your things—your line-of-business assets and the data they produce, your cloud services, and your business intelligence tools. That’s the Internet of Your Things. By implementing an Internet of Things strategy, you can stop just running your business and start making it thrive.
Basically they all come down to getting Competitive Advantage from your IOT Strategy. What business doesn’t want and need that?
The 10 reasons you need an Internet of Things Strategy
- Better product/service performance
- Better customer service
- Growth opportunities
- Operational effectiveness
- Customer intimacy
- Risk reduction
- Evidence base
CDL have been leading the way in remote asset monitoring and Industrial IoT for over a decade now. We believe in using IoT to help our customers drive their business. We focus on machinery control and management and monitoring the built environment. Our experience with thousands of installed systems across 15 countries informs our comments below:
# 1 Better product / service performance from IOT Strategy
If you don’t know how your products or services are performing and one of your competitors does… then who has the advantage?
We can provide real time data, analysis and trends and learning fed back to you, alarms, reports, API, apps, Algorithms, customised interfaces, etc.
One of our US customers in the temporary climate control field tells us of several multli $m contracts they have won as a result of the IoT Strategy & solutions CDL supply them!
#2 Better customer Service
Traditionally Water Utilities have had gaps in the monitoring of water quality before it reaches the consumer. This results in customer complaints, fines from regulators and reputational damage to big brands. Using IOT devices from CDL that run on battery packs, an instrumentation business now fills this gap for the Water Utilities. This helps to build “smart water grids” with local, near to consumer, monitoring of water quality. Just one example of how many CDL customers use IoT to deliver superior customer service, and gain competitive advantage themselves.
#3 Growth Opportunities
Often growth opportunities come about from adding two or more new elements together. So it was for a logistic firm, handling high value sensitive goods. They needed to be sure they were handled correctly. The use of an IoT strategy and solution from CDL gave them the competitive advantage to be able to sell this monitoring proposition to their market as a value added service.
#4 Operational Effectiveness
A client of CDL operates in the Damage Restoration business, repairing properties after escape of water incidents. Using CDL internet of things solutions they can monitor the performance of machinery and the drying of hundreds of buildings concurrently and remotely. This reduces the duration of jobs by spotting under performing equipment, and reduces the number of unnecessary technician visits and therefore vans, fuel etc.
Another client has remodeled their business to reduce technician visits to site during commissioning of equipment. Machinery settings can now be changed remotely using their CDL solution.
This not only delivers operational efficiency, but superior customer service, and environmental improvements too.
The integrity and strength of concrete structures depends in part on the curing time and temperatures. Using sacrificial sensors and CDL IoT monitoring systems allows engineers to have this factual data, real time and continuously, with full audit trails. Otherwise they rely on spot check and derived information for these critical parameters.
Another example of competitive advantage from using Internet of Things technology from CDL to deliver an IOT Strategy
#6 Customer Intimacy
Imagine the different relationships with your client if you can talk to them from shopfloor level to boardroom about information that benefits them; or perhaps give them access via your own branded IoT portal to their data and trends. Or just send reports at the right frequency showing how their assets are performing. How would that change your relationship?
Who would win the next piece of business coming from them?
# 7 Risk Reduction
In many groundwork situations like excavation, remedial pipe or cable work, piling or demolition, there are requirements to monitor shock levels to protect nearby infrastructure from damage.
The CDL NanoVIBE product is becoming a defacto industry standard for continuously monitoring vibration levels. If thresholds are exceeded then capturing the data, carrying out analysis, and sending alerts to the nominated responsible people is automatic and instantaneous.
Many industries have specific compliance requirements and all industries have basic health safety and environmental needs for compliance. An FM company managing infrastructure for an NHS trust needed to monitor performance of a variety of measures to prove compliance with their SLA’s and avoid contractual fines. IoT solutions from CDL allowed a simple, easy to deploy and cost effective solution to monitor, alert and provide evidence.
#9 Evidence base
Most commercial disputes could be resolved if only there was enough evidence. A plant hire company reduced the number of their customer disputes about billing for time usage when they fitted IoT monitoring systems to their portable chillers. Customers claiming units as “off hire” when they were actually still using them were eradicated, and disputes over the length of time plant had been in use were easily resolved.
Using Internet of Things solutions is a cultural cornerstone. It says “We will invest in technology to help our staff and our customers. We will get a ROI on that. We will be proactive. We will embrace change and rise to the challenge to be better”. CDL believe in this, and if it resonates for you, we would love to explore how IoT can become part of your winning IOT strategy.
Caption Data as your strategic [and proven] IoT partner
We have thousands of installed systems across 15 countries, serving industries like water utilities, power management, built environment, instrumentation, construction, OEM’s. Also a host of iconic installations such as the Houses of Parliament in London. We work in partnership with people who are serious about transforming their businesses through an Internet of Things strategy.
CDL has been a preferred partner for our clients, and a leader in the development of IoT technology since 2008. We are one of the very few businesses globally offering full end-to-end solutions. From the Hardware in the field [sometimes literally] all the way through to the CDL SmartHub, via GSM communications, with visualisations, control loops, data integration and aggregation where necessary.
To discuss how your company can exploit the internet of things
Tel + 44 (0) 1905 754078