Remote Generator & UPS Monitoring Systems

Increased Revenue & Reduced Costs

An M2M solution can introduce new value adding sales propositions, more customer touch points and increased market share - whilst reducing costs through better fix first time rates, reduced support call lengths, and reduced service visits.

Instant Alerts via Email & SMS

Our systems can be setup to provide you instant alerts via text and email allowing you to act swifly 24hrs a day, 365 days a year.

A Single View of All Systems

View all of your systems on a map or important KPI information in a dashboard with the CDLSmartHub

Remote Generator Monitoring Dashboards on Multiple devices

Generator & UPS Monitoring Solution
The Hardware
Easy to Deploy Solutions

Overview of Remote Generator Monitoring

The last thing you want when a generator or UPS system is needed, is for it to fail. This could be a tiny event that accounts for a mere fraction of the year, however this is exactly what the system has been installed for.

UPS and generator systems do need maintenance from skilled and trained engineers to ensure they work when they are needed.

Features

Data analytics, aggregation and visualisation
Asset monitoring and management
KPI, exception and management reporting
Real time data
Remote access and diagnostics

Benefits

Simple and robust at point of use
Low cost/rapid and no tech/low tech deployment, no IT investment involved
Rapid ROI through sales growth, reduced cost, improves customer retention, operational transparency, etc
Reinforces and supports your organisational values and priorities
Reduces risks
Speeds and shares insightful decision making

How can an M2M system help an end user?

Peace of mind and fixed costs

Quite simply if you partner with the correct back up power supplier they will be able to provide a service package which gives you a fixed cost with no nasty surprises. If back up power systems are called into action or indeed need a reactive service visit then an M2M system can alert the supplier and indicate necessary measures.

The M2M system can log and monitor any SLA (service level agreements) that will almost certainly be in place and performance reports can be generated as an audit trail to ensure SLA’s are being met. If you are paying gold level prices you need to know your supplier is delivering a gold level service. M2M solutions can provide you with this.

If there is no M2M system in place and no maintenance and service contract in place then your back up power solution is in a risky place and may fail when it is needed the most.

Digital and Analogue I/O: 4 digital inputs, 2 analogue inputs, 4 digital outputs and RS232/RS485
On-board quad-band modem fitted with fully roaming international SIM
Power supply: 8-30 DC
On board battery backup
Dimensions: 68.7 x 129 x 29.4 mm
Weight: 220g
Working temperature: between -30°C and +65°C
Automatic switch off: under 30°C and over +75°C

Monitoring Solutions that Reduce Costs

In general M2M solutions have the most gain when assets are highly distributed and especially when there is a mobile workforce servicing these assets. Even small gains when multiplied across a fleet of service engineers can propagate into significant savings.

Better fix first time rates

M2M solutions can give you a rich depth of information on any reactive service visits that are needed. This significantly increases the ability to deploy the right engineers equipped with the correct parts to fix on the first visit.

Support Call Lengths Are Reduced

Less time is needed for time intensive telephone support calls. This burns up your time and your customer’s time which of course equates to cost. An M2M solution will enable your team to identify the need for service visits and what needs to be delivered potentially before your customer will even know.

Service visits can be reduced

As a result of managing remote assets more effectively with a more real time, richer data set you can plan and deploy personnel more effectively. This will have an impact on the total number of service visits per annum.

Value added sales proposition

If your organisation has been supplying systems and some form of ‘manually driven’ maintenance contract this is a great start. Leveraging the use of an M2M solution you can now up sell to both your existing and new customers.

Why would an end user not want to have guaranteed levels of up time with guaranteed response levels?

More customer touch points

It is a known fact that more customer touch points equals more revenue. M2M solutions allow you to keep in close contact with your customers which allows you to have visibility on more opportunities.

Increasing market share

In the world of back-up power solutions there is the usual spectrum from early adopters to slow adopters of new technology and business models.

There are clearly back up power solutions with a compelling and mature M2M proposition (we know we sell to them!), any back up power solution provider that does not have this as an offering will be losing ground to the providers that do.

The way many business sectors are going is actually to offer a payment per hour used business model minimizing/eliminating the up front capital cost of hardware. With these business models an M2M solution is imperative to manage the assets and deliver compelling SLA’s.

Generator or UPS Uptime Alerts via Email and SMS - Custom Notification When You Need Them

Configure your own set of SMS and email alerts, for individual users where required, to ensure you never lose track of what's going on with your assets.

This allows you to react fast to sever situations which provides your clients with a high level of service, but also can prevent further damage which can dramatically reduce costs.

Generator and UPS Uptime Alerts

Nano Ultra Remote Generator and UPS Monitoring Unit

Ready to Deploy Generator and UPS Monitoring Systems

By utilising our universal remote data monitoring systems, the RDL//Nano, we are able to measure virtually any parameter through a range of I/O channels. Your data is then securely transferred to our secure servers where it can be accessed via the CDLSmartHub.

Contact our M2M specialists to find out more

Your Data Transformed with the CDLSmartHub

The CDLSmartHub transforms your raw data into operational knowledge. Through the CDLSmartHub you can manage, monitor and visualise your data in a way that suits you, whether that's in dashboard KPI, graph or global map view.

The company we keep

"Caption Data assisted us in integrating the telemetry system seamlessly, quickly and easily into our existing system" - National Utility Sales Manager

“Ease of integration is what we’re about. We were able to implement data from the CDLSmartHub against our standard structure by connecting our servers with Caption Data servers” - Real Time Data Specialist

“The system was able to find mobile network coverage with ease by using roaming sims that offer an uninterrupted supply of data” - Specialist Remote Monitoring Consultant

“The ability to remotely access live motion data from this iconic landmark, and to be able to change the threshold at which we acquire such data has been a tremendous asset for our research project” - Associate Professor

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